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We typically respond within 2-6 hours during business hours

Support Hours & Departments

Our specialized support teams are available around the clock to assist you with any questions or issues.

Technical Support

24/7 Available
  • Device setup and configuration
  • Streaming quality issues
  • App installation and troubleshooting
  • Network connectivity problems
  • Channel and content issues

Billing Support

Mon-Fri 9AM-6PM EST
  • Subscription management
  • Payment processing issues
  • Refund requests
  • Plan upgrades and downgrades
  • Invoice and receipt requests

Sales & Pre-Sales

Daily 8AM-10PM EST
  • Product demonstrations
  • Plan recommendations
  • Pricing information
  • Feature comparisons
  • Custom enterprise solutions

Global Support Hours

๐Ÿ‡บ๐Ÿ‡ธ Americas
24/7 Support
English, Spanish, Portuguese
๐Ÿ‡ช๐Ÿ‡บ Europe
6AM - 12AM CET
English, German, French, Italian
๐Ÿ‡ฆ๐Ÿ‡ช Middle East
8AM - 11PM GST
Arabic, English
๐Ÿ‡ฆ๐Ÿ‡บ Asia Pacific
7AM - 11PM AEST
English, Japanese, Korean

Quick Answers

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How do I get started?

Choose a plan, create your account, receive your login credentials via email, and start streaming on any device within minutes.

What devices are supported?

Smart TVs, Android/iOS devices, Amazon FireStick, Windows/Mac computers, and all major streaming devices are fully supported.

Is there a free trial?

We offer a 24-hour test period for new customers. Contact support to request your trial access credentials.

What if I have issues?

Our 24/7 technical support team provides instant assistance via live chat, WhatsApp, email, or phone for all subscribers.

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